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Attendance for you and your customer
Ensuring that staff turn up on site, on time, is the single biggest challenge for employers of remote staff. Potential collapse of communication needs to be identified and prevented before the inevitable call from the disgruntled client, otherwise trust and your reputation can quickly be lost. This presents a difficult challenge, as communicating with remote staff and verifying timely on-site attendance is traditionally a minefield.
Managing Remote Staff
The difficulty in verifying the actual duration of a remote site visit compounds the management challenge, leaving employers vulnerable to payroll overpayments and project time allocation problems if you have a workforce of 20 @ 8 per hour starting work half hour late and starting half hour early = £240.00 per day loss!
Spiralling Cost
In today’s tough economic climate the pressures to control costs and provide greater value for money are greater than ever before, presenting a major challenge for all employers of large workforces. Companies that open to finding new ways of controlling their costs and can demonstrate to there client they are without lowering standards of Service will have a significant advantage when it comes to competitive tendering.
The Lone Worker
Remote workers typically work away from their employers premises, unsupervised and alone. In addition, remote workers often work outside standard office hours. This presents a unique set of challenges in terms of staff safety. Employers have a duty of care towards their lone working staff and need to demonstrate that they have taken effective steps to manage the risks.
Payroll Processing
Remote workers traditionally use timesheets and processing these timesheets can be a time consuming inefficient task. Typically remote staff make multiple visits to different sites in any one week; more often than not there will be different rates and terms for different sites, making consolidations particularly awkward. Payroll is usually weekly, so processing speed is crucial.
Documented Information
With a workforce in the field day to day requests such as holidays , sicknesses and material requests can sometimes be lost or allocated in the paper trail, resulting in mistrust from employees again disgruntled customers and low morale in a workforce.